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Paul Hudson
Paul Hudson CEO of Intersperience
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Guest Bloggers

Adoption of New Services

If thereís one thing we can be sure of, it is that change is constant and tomorrow will be different from today. This is especially the case with technology which is continually developing. Businesses are advancing their product offerings and services to maintain a competitive advantage and to meet the evolving needs of the market.

Tags: Internet

New Customer Journeys

Helping a consumer with their online shopping experience is important for any business offering products or services. No organisation wants a customer to only start shopping, but never actually buy anything. It isnít ideal for generating profit. So businesses are doing everything they can to encourage consumers to complete the purchase journey online. There are fewer steps to go through; websites remember items that were viewed a...

Tags: Internet

Meeting Customers' Raised Expectations

Customers are the essence of any business and loyal customers are the key to long-term success. What you sell to your customers is one thing, but how you sell it and how you interact with your customers is another. Customer service helps to determine if you will sell to a customer again. 


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